IT Support For The Construction And Contracting Industries In NC
The Contracting Industry Has Been Our Specialty For More Than 30 Years.
Our IT support comes with a Money-Back Guarantee for your peace of mind
Guaranteed Excellent Communication and a 6-minute Response Time.
Solve Your Large File Sharing and Email Problems
Solve your CAD File Issues
Prevent Surprise Bills from Bentley and AutoCAD License Issues
Not Ready To Call Us Just Yet For IT Consulting?
21 Critical Questions Every Contractor Should Ask Their IT Company Before Signing A Support Agreement!
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IT Support Company For NC Businesses
Since 1995, Computerbilities has been the premier IT support company in the triangle area. We are proud of our extensive IT expertise, excellent customer service, and unparalleled IT support and security. We know there are a lot of IT Support companies in North Carolina. Therefore, we must be more dependable, have better communication processes and cutting-edge solutions, and possess more in-depth knowledge than the other IT support companies to compete in this market.
Computerbilities is a Raleigh IT support company that has been in business for more than 30 years specializing in and focusing on the contracting, construction, architectural, and engineering verticals. Now, what other IT Services company can say that?
01
Dependability
IT Services you can depend on, IT solutions you can bank on. At Computerbilities, we are here for you, and we stand by our work 100%
02
Knowledge
With over 30 years in business as an NC IT support company in the Triangle area, our engineers have the experience and processes to fix your problems quickly.
03
Tailored Solutions
We’re the IT provider designed to work with your unique business. We will custom-build a tech stack constructed for your company and continue to tailor your IT solution as your company grows.
04
Communication
Communication is the foundation of a successful relationship. We are here in North Carolina (NC) to listen and to resolve any issues you may have with your IT solutions.
IT Cost calculator
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Our services
Managed IT Services & Solutions
When choosing an managed IT solutions provider, make sure the IT support company you choose knows your network needs and understands what IT solutions are best for you. We are a veteran IT company with more than 30 years of field experience that enables us to provide a reliable, safe and user-friendly IT network to our clients. As a premier managed IT services company, we always keep our clients up to date on the latest technology and trends. Our IT and technology solutions and services will help your company scale profitably by being proactive and limiting downtime. Our IT solutions, customized to fit your needs, will keep your network secure and well-tuned!
Network Monitoring
Data Backup & Disaster Recovery
Remote Computer Repair
Cloud Computing Services
Mobile Device Management
VOIP Phone Services
IT Help Desk Services
Cyber Security Solutions
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Learn more about our services
Award & Achievement
30
+
Years Experience
More About Our Company
Why Choose Computerbilities For IT Support?
As an IT firm specializing in the contracting industry, we can proudly say that we are technology experts for contractors, engineering firms, and Architects. A simple “IT support near me” search in the triangle area will show you that we have been serving these industries for more than 30 years and have scores of happy clients to show for it.
24 HOURS SERVICE AVAILABLE
Call us: 919-276-0282
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9 Reason To Choose Computerbilities For Managed IT Services
01
We Have Been Servicing Construction, Engineering, And Architecture Firms For More Than 30 Years
Not many companies can say they have this level of experience in a specific field, but we can! Through years of experience, we have the insight to strategize solutions and fix issues efficiently.
02
We Have Solutions For Your Corrupt/Overwritten CAD File Issues
Whether it’s trying to recover a critical project file that someone overwrote, accidentally deleted, or has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for construction and engineering companies. We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving you THOUSANDS of dollars in rework and missed deadlines.
03
We Will Solve Your Large File Sharing And Email Problems
How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files? These are all 100% FIXABLE and AVOIDABLE, yet most IT firms simply don’t implement solutions that prevent these things from happening.
04
We Will Help Prevent Surprise Bills From Bentley And False License Issues From AutoCAD
While using Bentley Systems, it’s not uncommon to get a SURPRISE BILL for THOUSANDS OF DOLLARS at the end of the month for unexpected license fees. In AutoCAD, it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both systems to eliminate both problems.
05
We Guarantee Excellent Communication And Response Time
Computerbilities has a deep bench of 5 consultants and growing, so no need to have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 92 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
06
We Guarantee A 6 Minute Response Time
Before we even get started, we take the time to listen to the issues our new client has had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one by one implement the solutions we have agreed upon.
07
We Give You Clear, Jargon-Free Solutions
At Computerbilities, we respect you and understand that you may not be a techno-geek. That’s why we clearly explain the issues and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other IT companies.
08
We Demonstrate Professionalism With A Personal Touch
When you sign up with Computerbilities, you are not getting a vendor; you are getting a partner. We are sensitive to your bottom line and always strive to give our clients the best value they could possibly get.
09
We Offer A 24 Hour Help Desk Service
Get a secure network with little or no downtime. At Computerbilities, we monitor your network 24x7x365 for up time and predictive failure so that we can repair the problem BEFORE it affects your workforce!
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Industry we serve
We Provide IT Solutions to the Contracting Industry
We are the go-to IT support consultants for construction, engineering, architecture, commercial real estate management, and countless contractors that support those industries.
When looking for an IT support business, picking a company that knows how your industry works is essential. We have scores of happy clients in the following businesses:
Construction
The construction industry relies heavily on technology and profits if their technology is running properly. We take pride in being the only IT firm in the NC Triangle area specializing in the construction/contracting industry.
Engineering
We assist engineering businesses, the complexity of engineering calls for complex technology. We are an IT firm that has mastered IT solutions for engineering, finding them the best way to share files and prevent overwriting.
Architecture
Technology is essential for architecture companies to thrive truly. We are an IT firm that provides these businesses with customized and accessible IT support & solutions in North Carolina (NC) Triangle areas.
Real Estate Management
Today’s real estate management environment requires technology that changes with each situation. The IT support & solutions we provide enable you to serve customers’ needs promptly and profitably.
Areas We Serve
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Wake Forest NC:
We provide IT support and solutions to small-medium-sized businesses to Wake Forest, NC, and the surrounding areas.
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Apex NC:
Another area that we provide IT services and IT service to is Apex, North Carolina, and the surrounding areas.
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Cary NC:
Our main office is in the Cary NC area, in which we provide exceptional IT support and solutions for this area.
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Raleigh NC:
The largest area that we provide IT services and support to is Raleigh, NC. We take pride in servicing small to medium-sized businesses in these areas.
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Holly Springs NC:
Holly Spring NC businesses is an area that we at Computerbilities provide IT support and IT solutions to.
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Chapel Hills NC:
We here at Computerbilities take pride in providing IT solutions and IT support to Chapel Hill and the surrounding areas.
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Durham NC:
Durham NC is a large area where we service small to medium-sized businesses with reliable IT support and IT solutions.
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Morrisville, NC:
Are you looking for IT support & solution for your Morrisville business? Our IT support expert always ready to provide you the best solution for your small and medium level business.
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faqs
IT Support & Solutions FAQs
The cost of hardware and software is not covered under any of our plans. But we can purchase the hardware and software for you at a reasonable rate.
The costs of the hardware and software are NOT included in our tier one plan. However, we will act on your behalf to research, recommend, and purchase new hardware and software at no additional cost if you are our tier two level clients; it is covered.
Computerbilities was incorporated in December of 1995 and started with its first client in January 1996. Since then, we have helped countless companies save money on IT and significantly decrease downtime. We are proud to say we still have our first IT Managed Services client.
We provide IT support to businesses within a 40-mile radius of our office in Cary, NC.
No, we do not charge our signed clients any extra to come onsite.
Computerbilities is not the cheapest IT provider in the area, but we are the best. When making a decision, we hope our clients understand that our level of service, time invested, and relationships with our clients far surpass that of our competitors.
Yes, our phones are always answered live during business hours. In addition, if you have an emergency, our clients also receive all technician’s cell phone numbers.
When submitting a ticket through our ticketing system you will receive a response immediately. We guarantee a 1-hour response time to all technical problems and a 6 minute for our platinum level IT services clients.
We guarantee our work 100% or you don’t pay – Before we even get started, we take the time to listen to any issues you’ve had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one-by-one implement the solutions we have agreed upon.
Yes, we do for our clients! We will communicate with any technology-related service used, just let us know first.