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Managed IT Services For NC Businesses
Our managed IT services company can dramatically reduce or eliminate computer problems in your Raleigh business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff.
Unlike other IT companies who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.
Proactive Management: Not many Managed IT services companies can say they can provide around-the-clock support. We can say we do; we have a plan that offers unlimited remote support 24/7/365
Flexible Services Programs: We are always looking for pathways to help customers and streamline their technology processes. With our flexible plans, you can add on any service or product that you would like at any time.
Live Online Help: With our experienced technicians and staff, we can solve most IT issues with remote sessions and phone calls. If we have to go onsite to resolve the issues, we will come onsite to the business at extra cost to our clients.
Professional Support: We take pride in the professionalism of our organization and staff. We hold ourselves to a very high standard, making sure we give our clients exceptional IT-managed support.
Get Better ROI Using Our Managed IT Services
We at Computerbilities consider ourselves to be a one-stop managed it services firm. As one of the oldest managed IT, service providers, in the area, we are confident we have the expertise to provide businesses with exceptional It services and support. We are also considered a managed security services provider, giving our clients peace of mind regarding security. We require all of our managed IT service clients to have our security stack on their systems to protect them and prevent them from any type of ransomware, unwanted spam, phishing attacks. In case of any type of disaster, we will have a plan set in place to keep your business up and running like nothing ever happened.
24/7/365 Monitoring
Audits and Risk Assessment
Asset and System Management
Business Continuity
Cloud, Premise and Hybrid Support Services
Consulting and Projects
Cybersecurity
Data Back Up Services
Disaster Recovery
Disk-Based, Full-Image Solution
Email Management and Migration
End User Service Desk
Hardware / Software Failure
IT Design and Implementation
IT Relocation Services
Network Maintenance
Network Maintenance
Network Maintenance
Operational Efficiency
Phishing Attacks
Remote and Onsite Support
Server Virtualization and Consolidation
Spam Detection
Strategic Planning
Windows / Apple
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The Benefits Of Managed IT Service:
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You’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.
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You’ll experience faster performance, fewer glitches, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
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You’ll feel as though you have an in-house IT department–without the costs. As a managed IT customer, you’ll have access to a knowledgeable support staff you can reach immediately should you have any kind of problem or question.
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You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cybercriminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.
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You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
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You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.
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You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything about your network security and reliability is handled, so you don’t have to worry about it.
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Why Choose Computerbilities
For IT Managed Services?
For over 25 years, Computerbilities has been considered one of the top managed service providers in NC triangle area. We are not like other managed IT services companies; we are a step above. We want our clients to thrive and profit off of their business as much as we do. Our goal is to give businesses the best network setup that works with their business and goals. If you search “managed service providers near me,” I am sure you will see many managed services companies. But here at Computerbilities, we believe we have the real expertise to give a safe and dependable network system.
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faqs
Managed IT Services FAQs
We have two plans to choose from; both of these plans include adequate security and support to keep your business running properly.
There are many benefits to hiring a managed IT service company. We often hear that they can save money not having to deal with tedious IT issues in their business, and there are so many more!
We provide detailed invoices that show what work was done, why, and when, so you never have to guess what you are paying for. We also double-check our invoices for accuracy before they are sent to you.
All clients receive a simple disaster recovery plan for their data and network. We encourage them to do a full disaster recovery plan for their office, but at a minimum, their network will be covered should something happen.
Our clients get a detailed report that shows an overall health score of their network and the updates to their antivirus, security settings, patches, and other important network checks (like hard-drive space, backup.)
All projects are fixed-priced and guaranteed to be completed on time, in writing. This is important because many unethical or incompetent computer guys will only quote “time and materials,” which gives them free rein to nickel-and-dime you as well as take as much time as they want on completing a project, speed, and performance, etc.
Yes; and since we keep detailed network documentation (basically a blueprint of your computer network) and updates on every client’s account, any of our technicians can pick up where another one has left off.
We answer our phones live from 8:00 AM to 5:00 PM and give all clients an emergency after-hours number they may call if a problem arises, including on weekends. We also have a plan that includes our 24-hour help desk services.
Yes, they are local to the United States, offering support plans 8AM-5PM and 24 hours.
We are proud to say we are one of the longest-lasting IT services companies in the area, been servicing business with managed IT for more than 25 years!